FAQ

 What is Saintuso's return policy ?

 A 30 day return policy is standard for all Saintuso products. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.

How can I check the status of my order ?

Checking the status of your order can be done by logging into your customer account or an email will be sent to guest after order fulfillment 

How can I register my products for warranty ?

Saintuso products are automatically registered for a one year warranty when customer create a customer account. 

What should I do if my product need to be repaired ? 

If your product needs to be repaired please contact us at customer service to began the repair process , please see service section for more information on what is covered and is not covered under repairs. 

Will my product be replaced if lost or stolen ?

Saintuso is not responsible or liable for any products that may be become subject to theft or misplacing after product is confirmed as delivered to the customer's  provided address 

 How do I register my account ? 

By accessing the menu of the site customers have the luxury of registration from any page on our site 

 How will I know what size to purchase ?

Often first time customers find themselves faced with issues of selecting the correct size for their purchase, in the event that this happens please see our size guide section under Service where you will find a detailed table organized by gender / product / size to best fit your needs